Students should follow these steps before taking an BlackBoard Learn assessment using Respondus LockDown Browser in the CCN classrooms:
- Attach your ethernet and power cable.
- Turn off wireless via hardware switch or software.
- Launch Internet Explorer/Firefox/Safari/Chrome to confirm that you are in fact online.
- Close any programs that interfer with the operation of Respondus Lockdown Browser.
- Launch Respondus Lockdown Browser.
- Log into BlackBoard Learn.
- Locate the course and begin the assessment.
If you see the UA Network Registration Page:
- Enter your MyBama username and password and click “Submit”
- You may see a message saying this is a duplicate registration – you must still complete it to get online – click “Continue”
- Click “Submit” or “Continue” until you see the page that tells you registration will take effect after a minute and that you will need to restart your computer
Windows Users
- Restart your computer (go to the start menu and select restart, do not just press the power button as this may put it into hibernation which will not complete the registration)
Mac Users
- Go to the Safari menu and select “Empty Cache”
- Go to the Safari menu and select “Quit Safari” (closing the window alone does not quit Safari and the registration may not complete if Safari is not completely closed)
- Restart your computer
After restarting your computer, you should be able to get online. Open a browser again to verify before launching the Respondus LockDown Browser.